Case Study
Managed WordPress for a Cybersecurity, Infrastructure & Government Solutions Provider
A Miramar, Florida IT provider keeps its multi-office corporate site current and error-free with a dedicated nearshore WordPress team on a monthly retainer.
- Client
- Cybersecurity, Infrastructure & Government Solutions Provider, Miramar, Florida
- Industry
- Managed IT, cybersecurity, public sector
- Services
- WordPress support, maintenance, QA
- Stack
- WordPress, Elementor, Python, Notion
- Engagement
- Monthly retainer via delivery partner
- Status
- Ongoing (monthly retainer)
- Category
- Web Development
About the client
An enterprise technology provider headquartered in Miramar, Florida, with offices across the US and ISO 9001:2015 certification. It serves state and local government, education, healthcare, financial services and commercial clients, so its website is a trust asset in regulated, procurement-driven sales.
The challenge
- A large, frequently updated WordPress + Elementor site spanning services, industries, locations and careers.
- Marketing needed fast, reliable changes without growing an in-house web team.
- Broken links and stale pages undermine credibility with government and enterprise buyers.
Our solution
- Dedicated retainer team: a named DBUGGER developer handles requests, and each ticket is logged with a client-facing note on what changed and why.
- Ticketed workflow: every request is tracked end to end (numbered tickets), with QA before release and a monthly summary.
- Automated site health: we built a custom Python link-checker CLI that crawls the site, flags broken links and pushes findings to the tracker as CSV and Notion records, so problems are fixed before visitors see them.
Scope
- Ongoing monthly WordPress support
- content and layout updates in Elementor
- plugin and core maintenance
- automated link audits
- QA
- monthly reporting
Takeaways
- A retainer with a named team beats ad-hoc freelancers
- automation turns site hygiene from a chore into a report
- documentation on every ticket builds trust with a busy marketing team